Refund & Returns Policy

Spring Harvest Store is happy to exchange or refund your items. Goods must be returned within 14 days of purchase or receipt (whichever is the later) and be in perfect condition in their original packaging.

Your right to an exchange of faulty/damaged items has a return period greater than 14 days in accordance with your statutory rights.

Refunds

Once your return is received and inspected we will email you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit / debit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at mailorder@springharveststore.com.

Shipping returns

To return your product, you should mail your product to:

Spring Harvest Store

C/O St Andrews Bookshop

61 – 65

High St

Great Missenden

Bucks

HP16 0AL

To enable us to process your return you must print out and include our returns form.

You will be responsible for paying for your own shipping costs for returning your item. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at customerservice@springharveststore.com for questions related to refunds and returns.